Heartglobe will be responsible for managing all hotel or apartment-related matters, including bookings, communication, special requests, and issue resolution, among other things.
We understand that each client is unique and will have different preferences, which is why we offer two distinct hotel options:
Hotels/Apartments near the hospital: we understand that family members may want to stay as close as possible to the patient without having to make long trips to and from the hospital. Clients will therefore be able to choose from a number of hotels or apartments located close to the hospital in question.
Centrally located hotels/apartments: alternatively, some clients may prefer high-end hotels or apartments in a more central location or may simply prefer that geographical setting.
It is essential for people to feel comfortable where they are staying and to get proper rest. For this reason, clients who prefer to stay in central Madrid can choose from a selection of the best and most luxurious hotels in the Spanish capital, along with other hotels that maintain a high standard of quality at a slightly lower price point.
We offer several hotel options with a suitable standard of quality located near the hospitals where the procedure might take place, for family members who prefer to stay as close as possible to the patient.
Some examples of services to make your stay more comfortable at the hotels are:
Santo Mauro, a Luxury Collection Hotel
Mandarin Oriental Ritz
Rosewood Villa Magna
The Westin Palace Madrid
In addition to finding the hotel that best suits your preferences in terms of quality, price and location, we can also handle specific requests related to the stay, such as physiotherapy services or post-operative recovery support
In case you prefer to stay in an apartment instead of a hotel, at Heartglobe we partner with the best and most exclusive apartments in the city, so that your stay in Madrid is as comfortable as possible.
Do not hesitate to contact us if you would like to receive more information about the available apartments.
Of course, if this is the most convenient option for you, we will proceed in that way.
We will do our best to get a room that is to your liking or that of your family. May carry an additional cost and always subject to availability.
Of course, if you like a hotel that is not listed on the website, let us know and we will try to book it for you.
We take care of everything related to the trip so the client can rest assured. You can see below some of our most relevant services