VIAJES NAVAS TRAVEL, S.L. has adapted this website to the requirements of Organic Law 3/2018, of 5 December, on the Protection of Personal Data and guarantee of digital rights and Royal Decree 1720/2007, of 21 December, known as the Regulation of development of the LOPD. It also complies with Regulation (EU heart-globe.com) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons (RGPD), as well as with Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSICE or LSSI).
Responsible for the processing of your personal data
For the purposes of the provisions of the aforementioned General Data Protection Regulation, the personal data that you send us through the forms on the website will be treated as “Website users and subscribers” data. For the processing of our users’ data, we implement all the technical and organisational security measures established in current legislation.
Principles we will apply to your personal information
In processing your personal data, we will apply the following principles that comply with the requirements of the new European data protection regulation:
How do we obtain personal data?
The personal data we process at heart-globe.com comes from:
What are your rights when you provide us with your data?
Any person has the right to obtain confirmation as to whether or not heart-globe.com is processing personal data concerning him or her.
Interested persons have the right to:
Data subjects may access their personal data, as well as request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances, data subjects may request the limitation of the processing of their data, in which case I will only keep them for the exercise or defence of claims.
In certain circumstances and for reasons related to their particular situation, interested parties may oppose the processing of their data. VIAJES NAVAS TRAVEL, S.L. will stop processing the data, except for compelling legitimate reasons, or the exercise or defence of possible claims. As a data subject, you have the right to receive the personal data that concerns you, that you have provided us with and in a structured, commonly used and machine-readable format, and to transmit them to another data controller when:
When exercising your right to data portability, you have the right to have personal data transmitted directly from data controller to data controller where technically feasible.
Data subjects also have the right to effective judicial protection and the right to lodge a complaint with the supervisory authority, in this case the Spanish Data Protection Agency , if they consider that the processing of personal data concerning them is in breach of the Regulation.
For what purpose do we process your personal data?
When a user connects with this web for example to comment a post, to send an email to the holder, to subscribe or to realize some contracting, is facilitating information of personal character of which is responsible VIAJES NAVAS TRAVEL, S.L.. Esa informació pot incluir dades de caràcter personal com poden ser la teva adreça IP, nom, adreça física, adreça de correu electrònic, numero de telèfon, i otra informació. Al facilitar aquesta informació, l’usuari dona el seu consentiu per a que la seva informació sigui recopilada, utilitzada, gestió i armazenada per heart-globe.com, només com com es descriu en el Aviso Legal i en la presente Política de Privacidad.
At heart-globe.com there are different systems for capturing personal information and I process the information provided by interested parties for the following purposes for each capture system (forms):
There are other purposes for which we process your personal data:
In accordance with the provisions of the European General Data Protection Regulation (RGPD) 2016/679, VIAJES NAVAS TRAVEL, S.L. with registered address at C/ Rivas, 27, 28052, Madrid will be responsible for the processing of the data corresponding to Users of the website and subscribers.
VIAJES NAVAS TRAVEL, S.L., does not sell, rent or transfer personal data that can identify the user, nor will it do so in the future, to third parties without prior consent. However, in some cases collaborations with other professionals can be carried out, in these cases, consent will be required from the users, informing them of the identity of the collaborator and the purpose of the collaboration. This will always be carried out with the strictest security standards.
Remarketing
Remarketing allows us to reach people who have visited heart-globe.com before and associate a particular audience with a particular message. Remarketing is a method of getting people who have visited our site to come back.
As a user of heart-globe.com I hereby inform you that we are collecting or may collect information for this remarketing function on heart-globe.com.
The information we collect through this function is collected by Facebook cookies and Google Adwords cookies.
If you do not want your information collected by these cookies, you can opt out of Google’s use of cookies through Google’s Ads Settings. You can also opt out of the use of cookies from a third party vendor through the Network Advertising Initiative opt-out page.
This type of service allows you to interact with social networks or other external platforms directly from the pages of this website. The interactions and information obtained by this website will always be subject to the user’s privacy settings on each social network. In the event that a service is installed that allows interaction with social networks, it is possible that, even if users do not use the service, it may collect web traffic data relating to the pages on which they are installed.
Facebook Ads (ONLY IF YOU PUBLISH ON FACE)
At heart-globe.com we use Facebook ads, Facebook’s advertising platform, which allows us to create campaigns and ads. When you generate an ad, you can target your audience by:
The data obtained through Facebook ads are subject to this privacy policy from the moment the user leaves their data in the form on this website to join the subscription newsletter. Under no circumstances will information from Facebook be used for any other purpose.
Google Adwords (ONLY IF ADWORDS CAMPAIGNS)
At heart-globe.com we use Google Adwords, the Adwords advertising platform, which allows us to create campaigns and advertisements. The data obtained through Google are subject to this privacy policy from the moment the user leaves their data in the form on this website to join the subscription newsletter. Under no circumstances will the information from Google be used for any other purpose.
Legitimation for the processing of your data
The legal basis for the processing of your data is: consent.
Contacting or commenting on this website requires consent to this privacy policy.
The prospective or commercial offer of products and services is based on the consent requested from you, without the withdrawal of this consent in any case conditioning the execution of the subscription contract.
Also the contracting of products and services according to the terms and conditions set out in the COMMERCIAL POLICY.
Data category
The categories of data processed are identification data. No specially protected categories of data are processed.
How long will we keep your data?
The personal data provided will be retained:
To which recipients will your data be communicated?
Many of the tools we use to manage your data are contracted by third parties. To provide services strictly necessary for the development of the activity, heart-globe.com, shares data with the following providers under their corresponding privacy conditions:
Google Analytics: a web analytics service provided by Google, Inc. a Delaware company with headquarters at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help heart-globe.com analyse how users use the website. The information generated by the cookie about your use of heart-globe.com (including your IP address) will be transmitted to and stored by Google on servers in the United States.
Hosting: DinaHosting, based in Spain. More information at: dinahosting.com. DinaHosting treats the data with the purpose of providing hosting services to VIAJES NAVAS TRAVEL, S.L..
Web platform: WordPress based in the USA. More information at: https://es.wordpress.com/ processes the data in order to provide its web platform services to VIAJES NAVAS TRAVEL, S.L..
Navigation
When browsing heart-globe.com non-identifiable data may be collected, which may include, IP addresses, geographic location (approximately), a record of how services and sites are used, and other data that cannot be used to identify the user. Non-identifiable data also includes data related to your browsing habits through third party services. This website uses the following third-party analysis services:
We use this information to analyse trends, administer the site, track users’ movements around the site and to gather demographic information about our user base as a whole.
Secrecy and data security
heart-globe.com undertakes to use and process the personal data of users, respecting their confidentiality and to use them in accordance with their purpose, as well as to comply with its obligation to save them and adapt all the measures to avoid their alteration, loss, processing or unauthorised access, in accordance with the provisions of current data protection legislation.
This website includes an SSL certificate. This is a security protocol that makes your data travel in an integral and secure way, that is, the transmission of data between a server and a web user, and in feedback, is fully encrypted or encrypted.
heart-globe.com cannot guarantee the absolute impregnability of the Internet network and therefore the violation of data through fraudulent access by third parties.
With respect to the confidentiality of the processing, VIAJES NAVAS TRAVEL, S.L. will make sure that any person who is authorised by VIAJES NAVAS TRAVEL, S.L. to process the client’s data (including its personnel, collaborators and service providers), will be under the appropriate obligation of confidentiality (whether it is a contractual or legal duty).
When a security incident occurs, upon becoming aware of it, VIAJES NAVAS TRAVEL, S.L. must notify the Client without undue delay and must provide timely information related to the Security Incident as soon as it becomes known or when the Client reasonably requests it.
Accuracy and veracity of the data
As a user, you are the only person responsible for the veracity and correctness of the data that you send to heart-globe.com exonerating VIAJES NAVAS TRAVEL, S.L. of any responsibility in this respect.
Users guarantee and are responsible, in any case, for the accuracy, validity and authenticity of the personal data provided, and undertake to keep them duly updated. The user agrees to provide complete and correct information in the contact or subscription form.
Acceptance and consent
The user declares that he/she has been informed of the conditions regarding the protection of personal data, accepting and consenting to the processing of this data by VIAJES NAVAS TRAVEL, S.L. in the manner and for the purposes indicated in this privacy policy.
Revocability
The consent given, both for the processing and for the transfer of the data of the interested parties, can be revoked at any time by notifying VIAJES NAVAS TRAVEL, S.L. in the terms established in this Policy for the exercise of the ARCO rights. Esta revocación en ningún caso tendrá carácter retroactivo.
Changes to the privacy policy
VIAJES NAVAS TRAVEL, S.L. reserves the right to modify the present policy in order to adapt it to new legislation or jurisprudence, as well as to industry practices. En aquests supposos, VIAJES NAVAS TRAVEL, S.L. anunciará en aquesta pàgina els canvis els canvis introduïts amb reasonable antelòncia a la seva put into practiu.
Commercial mail
In accordance with the LSSICE, heart-globe.com does not engage in SPAM practices, and therefore does not send commercial e-mails by electronic means that have not been previously requested or authorised by the user. Consequently, in each of the forms on the website, the user has the possibility of giving their express consent to receive the newsletter, regardless of the commercial information specifically requested.
In accordance with the provisions of Law 34/2002 on Information Society Services and Electronic Commerce, heart-globe.com undertakes not to send commercial communications without duly identifying them.
Document revised on 01/01/2025.
On behalf of the team at VIAJES NAVAS TRAVEL, S.L. we would like to thank you for taking the time to read this privacy policy.