The Heartglobe Method

Heartglobe specialises in managing medical travel for both patients and their families

What it involves

The Heartglobe Method is based on 360o care and coverage throughout the entire process, from the initial contacts to arrange the trip up to any post-trip assistance that may be required.

Due to the sensitivity required for this type of travel, the key pillars of our method are as follows

1.
Personalised care and full support
2.
The best airlines to ensure comfort
3.
Hotels adapted to clients' needs
4.
Additional services based on individual circumstances

Client-focused approach

Our working method, which places the person at the heart of the process, allows us to fully adapt to each client, ensuring their comfort, well-being and satisfaction and relieving them of any concerns related to the trip.

Furthermore, a key part of our method is actively listening to our clients, taking their suggestions and feedback into account to continuously enhance our services.

A different travel agency

We have a unique approach that allows us to manage medical-related travel in the most appropriate way. Find out more about us below

Thousands

of satisfied clients

Years of experience
+ 0
Unique

in the travel sector

Method

designed for medical travel

Accommodation to suit all tastes

Heartglobe offers our clients a wide range of hotels, both in terms of category—5-star or 4-star hotels—and location, with the option to stay in a central area or close to the hospital

Exclusive care

From a chauffeur service to a guide to accompany them during their stay, the client will be able to choose from a series of services that will make their stay in Madrid easier and more comfortable.

What our clients say about us

FAQ

Yes, if they require this service, they can have a person to assist them at all times

Of course, if this is the most convenient option for you, we will proceed in that way.

We will manage all changes related to the trip.

Contact us

Get in touch with us and we will take care of every last detail of your trip.

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