Details of the person in charge
Identity of the Responsible: VIAJES NAVAS TRAVEL, S.L.
Company name: VIAJES NAVAS TRAVEL, S.L.
NIF/CIF: B42998559
Address: C/ Rivas, 27, 28052, Madrid
E-mail: info@heart-globe.com
In this space, the USER will be able to find all the information relating to the legal terms and conditions that define the relationship between users and us as responsible for this website. As a user, it is important that you are aware of these terms before continuing your browsing.
VIAJES NAVAS TRAVEL, S.L. as responsible for this web, assumes the commitment to process the information of our users and clients with full guarantees and to comply with the national and European requirements that regulate the compilation and use of the personal data of our users.
This website, therefore, strictly complies with the RGPD (REGULATION (EU) 2016/679 on data protection) and the LSSI-CE Law 34/2002, of 11 July, on information society services and electronic commerce.
General terms and conditions of use
These General Conditions regulate the use (including mere access) of the pages of the website heart-globe.com, including the contents and services made available therein. Any person accessing the heart-globe.com website (“User“) accepts to be subject to the General Conditions in force at any given moment of the heart-globe.com portal.
The User is informed and accepts that access to this website does not imply, in any way, the start of a commercial relationship with Nombre comercial. In this way, the user agrees to use the Web site, its services and content without contravening current legislation, good faith and public order.
It is forbidden to use the website for illicit or harmful purposes, or in any way that may cause damage or impede the normal operation of the website. With respect to the contents of this website, it is prohibited:
In the use of the web, heart-globe.com, the User promises not to carry out any conduct that could damage the image, the interests and the rights of VIAJES NAVAS TRAVEL, S.L. or of third parties or that could damage, render useless or overload the portal (indicate domain) or that could prevent, in any way, the normal use of the web.
Nevertheless, the user must be aware that the security measures of the computer systems on the Internet are not entirely reliable and that, therefore, VIAJES NAVAS TRAVEL, S.L. cannot guarantee the non-existence of viruses or other elements that could produce alterations in the computer systems (software and hardware) of the user or in their electronic documents and files contained in them.
Security measures
The personal data communicated by the user to VIAJES NAVAS TRAVEL, S.L. can be stored in automated data bases or not, whose ownership corresponds exclusively to VIAJES NAVAS TRAVEL, S.L., assuming this one all the measures of technical, organizational and safety nature that guarantee the confidentiality, integrity and quality of the information contained in the same ones in agreement with the established in the in force regulation in protection of data.
The communication between the users and VIAJES NAVAS TRAVEL, S.L. uses a secure channel, and the transmitted data are encrypted thanks to protocols to https, therefore, we guarantee the best conditions of security so that the confidentiality of the users is guaranteed.
Complaints
VIAJES NAVAS TRAVEL, S.L. informs that there are complaint forms available to users and clients.
The User may make a complaint by requesting a complaint form or by sending an e-mail to heart-globe.com indicating their name and surname, the service and/or product purchased and stating the reasons for their complaint.
The user/buyer may notify us of the complaint, either by e-mail to: heart-globe.com or by post addressed to: VIAJES NAVAS TRAVEL, S.L., C/ Rivas, 27, 28052, Madrid the following complaint form:
To the attention of: VIAJES NAVAS TRAVEL, S.L..
C/ Rivas, 27, 28052, Madrid
info@heart-globe.com
The service/product:
Purchased on the day:
User’s name:
User’s address:
Signature of user (only if submitted on paper):
Date:
Reason for complaint:
Conflict resolution platform
In case you are interested, you can also use the dispute resolution platform provided by the European Commission to submit your complaints, which is available at the following link: http://ec.europa.eu/consumers/odr/
Intellectual and industrial property
By virtue of the provisions of articles 8 and 32.1, second paragraph, of the Intellectual Property Law, the reproduction, distribution and public communication, including its modality of making available, of all or part of the contents of this website, for commercial purposes, in any medium and by any technical means, without the authorisation of heart-globe.com, are expressly prohibited.
The user must undertake to respect the Intellectual and Industrial Property rights owned by heart-globe.com.
The user acknowledges and accepts that the entire website, including but not limited to text, software, content (including structure, selection, arrangement and presentation thereof), podcasts, photographs, audiovisual material and graphics, is protected by trademarks, copyright and other legitimate rights, in accordance with international treaties to which Spain is a party and other property rights and laws of Spain.
In the event that a user or third party considers that there has been a violation of their legitimate intellectual property rights due to the introduction of certain content on the web, they must notify VIAJES NAVAS TRAVEL, S.L. of this circumstance, indicating:
External links
The pages of the heart-globe.com website provide links to other websites and content owned by third parties such as:
The sole purpose of the links is to provide the User with the possibility of accessing these links.
VIAJES NAVAS TRAVEL, S.L. is not responsible in any case of the results that can be derived to the User by access to these links.
Likewise, the user will find within this site, pages, promotions, affiliate programs that access the browsing habits of users to establish profiles. This information is always anonymous and does not identify the user.
Information provided on these sponsored Sites or affiliate links is subject to the privacy policies used on those Sites and is not subject to this privacy policy. We strongly encourage Users to carefully review the privacy policies of affiliate links.
The User who intends to establish any technical device of link from his web site to the portal heart-globe.com will have to obtain the previous and written authorization of VIAJES NAVAS TRAVEL, S.L. The establishment of the link does not imply in any case the existence of relations between VIAJES NAVAS TRAVEL, S.L. and the owner of the site in which the link is established, neither the acceptance or approval on the part of VIAJES NAVAS TRAVEL, S.L. of his contents or services.
Comment Policy
On our website you are allowed to make comments to enrich the contents and make queries.
Comments that are not related to the subject matter of this website, that include defamation, insults, insults, personal attacks or disrespect in general towards the author or other members will not be accepted.
Comments that contain information that is obviously misleading or false, as well as comments that contain personal information, such as private addresses or telephone numbers, that violate our data protection policy will also be deleted.
Comments created solely for the promotional purposes of a website, person or group, and anything that could be considered spam in general, will also be disregarded.
Exclusion of warranties and liabilities
The Provider does not give any warranty and shall not be liable, in any case, for damages of any nature that may be caused by:
Contact
Should any User have any questions about these Legal Conditions or any comments about the heart-globe.com portal please contact info@heart-globe.com.
The legal notice was last updated on 01/01/2025.
On behalf of the team at VIAJES NAVAS TRAVEL, S.L. we would like to thank you for taking the time to read this Legal Notice.