Heartglobe specialises in managing medical travel for both patients and their families
The Heartglobe Method is based on 360o care and coverage throughout the entire process, from the initial contacts to arrange the trip up to any post-trip assistance that may be required.
Due to the sensitivity required for this type of travel, the key pillars of our method are as follows
Our working method, which places the person at the heart of the process, allows us to fully adapt to each client, ensuring their comfort, well-being and satisfaction and relieving them of any concerns related to the trip.
Furthermore, a key part of our method is actively listening to our clients, taking their suggestions and feedback into account to continuously enhance our services.
We have a unique approach that allows us to manage medical-related travel in the most appropriate way. Find out more about us below
of satisfied clients
in the travel sector
designed for medical travel
Heartglobe offers our clients a wide range of hotels, both in terms of category—5-star or 4-star hotels—and location, with the option to stay in a central area or close to the hospital
From a chauffeur service to a guide to accompany them during their stay, the client will be able to choose from a series of services that will make their stay in Madrid easier and more comfortable.
The attention I received throughout my entire trip was incredible. I am extremely grateful to the Heartglobe Team
José Luis López
I had an issue with my flight and they took care of handling it. Everything was perfect
Omar Al-Mansouri
My experience and that of my family was very good. Great treatment and they managed everything we asked for
Emma Williams
Without a doubt, the best care I’ve ever received on a trip. They managed every single detail
Felipe Mendoza
I didn’t have to worry about anything related to the trip, which allowed me to stay relaxed
Adrian Wilson
Everything was perfect. We are satisfied with all aspects of the trip. Great professionals
Mikhail Ivanov
Thanks to Heartglobe for everything. We even got to enjoy some good moments in Madrid
Nina Schneider
Knowing that no matter what could happen, they would be prepared at all times gave me great peace of mind
Ernesto Martín
Yes, if they require this service, they can have a person to assist them at all times
Of course, if this is the most convenient option for you, we will proceed in that way.
We will manage all changes related to the trip.